We offer FREE RETURNS!
Please read our policies for 1) Clothing and 2) Non-clothing items below.
- Returns are accepted as long as the request is made to return the item within 30 days of receiving the merchandise.
- Once approved, we will generate a FREE UPS prepaid label and email it to you.
- Print the label, attach it to any box/package and return the items.
- Customer has 30 days to send the item back for full refund once they receive the free return label.
The package will be returned directly to our partner warehouse. Once they receive the item/s back we will process the return and refund the balance back to your account.
**Please note - free return labels are available for items being shipped within 48 continental states only.
2. Non-Clothing Items
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email to email@example.com and we will provide you instructions for exchanging your item.
To return your product, you should mail your product to: 4562 Fairecroft Terrace, Suwanee, GA, 30024, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.